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A real conversation.

Let’s get it sorted.

Help with an order, a payment, or your next move. Start with the channel that works for you.

Contact Rally.ng

We aim to respond immediately during support hours. Payment and order investigations may take longer; we will keep you updated.

WhatsApp support+2347077721309
Order checks, payment references, and quick questions.Email Rallysupport@rally.ng
Account help, privacy requests, and detailed enquiries.

When we’re here

Daily, 08:00–22:00 (Lagos time, UTC+1). Messages outside these hours are reviewed when support resumes. Supplier and payment investigations may take longer than an initial response.

Help us find your request

  • For an order, include the Rally order ID, the service, and what you need checked.
  • For wallet funding, include the Korapay reference, amount, and payment time. A cancelled checkout will not add funds.
  • For a refill, include the order ID and current public link so eligibility can be reviewed.
  • For an account or privacy request, contact us from the email used on the account.

Keep the same reference when following up so we can continue the original case.

Your password stays yours.

We do not need your social account password, payment card details, one-time codes, or private recovery links. Never send them in a support conversation.